Hums but does not turn
The motor receives power but the mechanism does not rotate.
Help for garbage disposals that hum, jam, leak, drain slowly or stop responding at customer locations across Jerza Pro's confirmed service area.

A disposal sits at the intersection of electricity, plumbing and food waste. Keep hands and tools out of the chamber, switch the unit off and note whether it is silent, humming, leaking or contributing to a sink backup. Identify whether water escapes from the sink flange, dishwasher connection, drain connection or disposal body and whether the other sink basin drains normally. Report any recent object impact or repeated reset without reaching into the grinding chamber or continuing to energize a stalled motor.
Kitchen cleanup appliances move water and food waste through pumps, valves, drains and seals. The location and timing of a leak, backup or noise are important clues for a careful diagnosis.
The motor receives power but the mechanism does not rotate.
The unit is silent when the switch is operated.
Water appears at a connection, seal or housing.
Water remains in the sink or returns from the drain.
Select one of 12 featured Orange County cities to open its clean local appliance-repair page.
Your city not shown? Jerza Pro also serves other confirmed locations across Orange County, plus Long Beach and Cerritos. Choose “Other service-area city” in the request form or call us.
Say what changed and when it happens.
A photo of the model label helps identify the unit.
Report gas odor, smoke, arcing or active leaks.
Choose your location so Jerza Pro can review the request.
No. Disconnect power and use only the manufacturer-approved method for inspection or clearing.
A jam is one possibility, but continued power can overheat the motor, so switch it off.
Yes. Connections, sink seals, drain routing and the unit itself can all be involved.
Report whether the unit is silent or humming, the leak location and whether the sink drains normally.
Share the appliance, city, model, symptom and ZIP code so Jerza Pro can review the request.